Q. Can I have my tracks on a CD?
A. Yes. If you want your tracks on a CD please contact us through our contact us form. You will need to purchase a minimum of 3 tracks and there will be an additional charge of £2.70 in the UK for postage and packaging and please contact us for postage outside the UK.
Q. Can you make a track not on your site?
A. As long as it's within the genre's specified then yes we can. Please send us a message through our contact us form. All custom tracks are from £50 each (depending on how many instruments are used and how complex the track is). This backing track will be exclusively yours for four weeks, then we reserve the right to include it on our website.
Any backing track that we make will be credited to the artist/song writer only, even if it is an arrangement of your own. This is inline with copyright laws.
Q. Do we issue refunds
A. Samples are provided to enable you to check the key and quality before you purchase. Therefore, we do not give refunds.
Q. Do your backing tracks have faded endings?
A. No. All of our tracks are recorded so there are no fade outs.
Q. What payment methods can I use?
A. Payment is through PayPal or American Express, Mastercard or Visa. To pay by any card click on the credit card link. This takes you to all three card options.
Q. Can you tell me the quality of these downloads?
A. All tracks for instant download are recorded in mp3 format 192 kbps.
Q. Can I have my track in a different key?
A. Yes you can. If you purchase the track in the written key, then send us a message and ask us for it in a different key. We will then email it to you.
Any further questions please contact us through our contact form.